|
We use a reliable courier service to deliver your goods to your door. It normally takes four to seven working days from the time of your order to delivery at your preferred delivery address.
Our delivery rates are:
UK Mainland - On order values over £60 Free, otherwise the delivery charge is £6.00 (excluding VAT).
Ireland - On order values over £100 Free, otherwise the delivery charge is £12.00.
Northern Ireland - On order values over £80 Free, otherwise the delivery charge is £7.00.
Scottish Highlands and Islands - On order values over £80 Free, otherwise the delivery charge is £7.00.
Channel Islands - On order values over £100 Free, otherwise the delivery charge is £12.00.
Under some circumstances we will use the Royal Mail to deliver small items to you and this is normally by First Class post.
We will tell you by email when your order has left us so you can plan your time around your delivery.
Please feel free to telephone customer services (01623 871758) or email us at sales@DIY-Warehouse.co.uk if you have specific delivery instructions.
Our returns policy is as follows:
You should thoroughly check your goods on receipt of order. If they are damaged in any way please notify the courier by signing for the goods as damaged and telephone us immediately on 01623 871758 to arrange for replacements.
You may return your goods for a full refund upto 7 working days after receiving the goods. However, your postage costs will not be refunded and you must return the goods at your cost.
Remember, if your not happy then neither are we, please do not hesitate to contact us on 01623 871758 if you think we can be of any assistance. |
